1. 14-Day Money-Back Guarantee
We offer a 14-day money-back guarantee on all paid subscriptions to WebSolave Tools. If you are not completely satisfied with your purchase, you may request a full refund within 14 days of your initial subscription date — no questions asked.
2. Eligibility
To be eligible for a refund, the following conditions must be met:
- The refund request must be made within 14 calendar days of the original purchase date.
- The request must be for a first-time purchase. Renewals and repeat subscriptions after a previous refund are not eligible.
- The account must not have violated our Terms of Service or Acceptable Use Policy.
3. How to Request a Refund
To request a refund, simply contact our support team:
Please include your account email address and the reason for the refund (optional). We aim to process all refund requests within 3-5 business days.
4. Refund Processing
Once your refund request is approved:
- The refund will be credited back to your original payment method.
- It may take 5-10 business days for the refund to appear on your statement, depending on your bank or payment provider.
- Your subscription will be cancelled immediately upon refund approval, and access to premium features will be revoked.
5. Non-Refundable Items
The following are not eligible for refunds:
- Subscription renewals after the initial 14-day guarantee period.
- Accounts that have been terminated for violating our Terms of Service or Acceptable Use Policy.
- Requests made after the 14-day refund window has closed.
- Repeat refund requests from the same user or organization.
6. Subscription Cancellation
You can cancel your subscription at any time from your Account Settings. After cancellation:
- You will retain access to premium features until the end of your current billing period.
- No further charges will be applied.
- Your data and bio pages will be preserved, but premium features will be downgraded to the free tier.
7. Changes to This Policy
We reserve the right to update or modify this Refund Policy at any time. Changes will be effective immediately upon posting to this page. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions about our Refund Policy, please reach out: