Contact Us

Have a question, feedback, or need support? We'd love to hear from you.

Get in Touch

The best way to reach us is by email. We typically respond within 24-48 business hours.

hello@websolave.com

Website

websolave.com

What We Can Help With

Technical Support

Issues with QR codes, SEO analyzer, bio pages, custom domains, or any other tool functionality.

Account & Billing

Questions about your account, subscription plans, or billing inquiries.

Feature Requests

Have an idea for a new feature or improvement? We'd love to hear your suggestions.

Bug Reports

Found a bug? Please include steps to reproduce the issue and your browser/device information.

Abuse Reports

Report misuse of our platform, spam, phishing, or any content that violates our terms of service.

Email & Communication Preferences

Need to unsubscribe from emails or manage your communication preferences? Contact us and we'll update your settings immediately.

Complaint Handling

We take all complaints seriously and are committed to resolving them promptly:

Acknowledgment: We acknowledge receipt of complaints within 24 hours.
Investigation: Complaints are investigated thoroughly within 5 business days.
Resolution: We provide a clear resolution or update within 10 business days.
Escalation: If unsatisfied with the resolution, you may request escalation to senior management.

Response Times

Request Type	Expected Response
General inquiries	Within 24-48 hours
Technical support	Within 24 hours
Abuse reports	Within 12 hours
Unsubscribe/email opt-out requests	Processed within 24 hours
Data deletion requests	Within 30 days

Data Protection & Privacy

For any data protection inquiries, privacy concerns, or to exercise your rights under GDPR or other data protection laws, please contact us at hello@websolave.com. For more details, review our Privacy Policy.